AI call center automation
AI voice agents that run your call center.
Automate inbound and outbound calls. Every call answered instantly, 24/7, in any language, with answers from your own database. Your team only takes the calls that need a person.
- Answers and makes calls
- Collects caller details
- Looks up your database
- Hands off to your team
Callers on hold
5
Longest wait
08:42
● All agents busy · shift ends 18:00
Showing slide: Today — Callers wait on hold
See the difference
Same 8 callers. Two very different outcomes.
Today
With AI agent
24/7
Always available
Any language
Replies in the caller's own
Any system
Connects to what you run
Many calls at once
No callers left holding
The problem
Three limits of a human-only call center
Each one costs you customers. Each one is removed by the AI voice agent.
Limit 1
Slow response
Callers queue until an agent is free.
With AI voice agent
Picks up immediately. Every call, no queue.
Limit 2
Language barrier
Agents only cover the languages they speak.
With AI voice agent
Understands and replies in any language.
Limit 3
Limited hours
Staff work shifts. Nights and holidays are thin.
With AI voice agent
Always on. 24 hours a day, every day.
How it works
How a call is handled, start to finish
Answers
Picks up on the first ring. No hold music.
Responds
Understands the request and replies by voice, in the caller's language.
Collects data
Captures the details you need and saves them to your system.
Provides details
Looks up your existing database and tells the caller the answer.
✓ Looked up in your orders database
Saved to your system
- Request
- Order status
- Order number
- 48213
- Language
- Auto-detected
- Outcome
- Resolved, no human needed
Use cases
One AI voice agent for every industry that takes calls
Retail & eCommerce
AI voice agent for retail and eCommerce
Insurance
AI voice agent for insurance
Airlines & Travel
AI voice agent for airlines and travel agencies
Banking & Finance
AI voice agent for banking and finance
Healthcare
AI voice agent for healthcare and clinics
Telecom & Utilities
AI voice agent for telecom and utilities
Hotels & Hospitality
AI voice agent for hotels and hospitality
Logistics & Delivery
AI voice agent for logistics and delivery
Languages
Speaks your customers' language
It detects the caller's language and answers in it. No extra staff, no transfers.
Hello
English
ආයුබෝවන්
Sinhala
Hola
Spanish
Bonjour
French
Hallo
German
नमस्ते
Hindi
مرحبا
Arabic
你好
Chinese
こんにちは
Japanese
안녕하세요
Korean
Привет
Russian
Olá
Portuguese
Merhaba
Turkish
And more
Any language you need
Omnichannel
One AI agent on every channel your customers use
Connect the agent to the website, WhatsApp and systems you already run. Any business can plug it in.
Your website
Add the agent to your existing website so visitors can talk to it right away.
WhatsApp
Customers reach the agent in the app they already use.
SMS, email and social
Follow up and reply on the channels your customers prefer.
Integrations
Connects to the systems you already run
Your systems
- Databases
- CRM
- ERP
- Ticketing and helpdesk
- Anything with an API
AI Voice Agent
Reads data to answer.
Writes data it collects.
⇄ Two-way
What callers get
- Order and account status
- Bookings and appointments
- Product and service details
- Answers to common questions
- A spoken reply, instantly
Control & trust
Your team stays in control
Human handoff
Complex calls are handed to your team with full context.
Secure by design
Calls are encrypted and your data stays in your own systems.
Every call recorded
Review any call to see exactly what was said and done.
Live dashboard
See calls, outcomes and handoffs as they happen.
Compare
Fewer callers on hold. Fewer calls reaching your team.
| Today | With AI voice agent | |
|---|---|---|
| Answer time | Depends on free agents | Immediate |
| Availability | Shift hours | 24 hours, every day |
| Languages | Limited to staff skills | Any language |
| Calls at once | One per agent | Many in parallel |
| Data lookup | Agent searches by hand | Direct database connection |
FAQ
Frequently asked questions
What is an AI voice agent?
An AI voice agent is software that answers and makes phone calls, understands what callers say, and replies with a natural voice. MAYA connects to your database so it can give real answers, not just take messages.
Can the AI voice agent answer calls 24/7?
Yes. It answers every call instantly, day and night, including weekends and holidays, and can handle many calls at the same time.
Which languages does it speak?
It detects the caller's language and replies in it. MAYA supports [N_LANGUAGES] languages.
How does it connect to our CRM or database?
Through your existing APIs or database connection. It reads data to answer callers and writes back the details it collects.
What happens when a caller needs a person?
The agent hands the call to your team with the full context, so the caller never has to repeat themselves.
Can it make outbound calls?
Yes. It can make reminder, confirmation and follow-up calls automatically.
Is caller data secure?
Calls are encrypted and your data stays in your own systems. See our Security page for details.
How long does setup take?
Typically [SETUP_TIME], depending on your systems and call flows.
Demo
See it handle a real call.
See a demo. We'll show the agent answering, collecting data and looking up an answer from a database.